Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"4dde961fd4c97461fab6f5d728d7e41f4940ae74_lout","branding":{"id":"6","key":"acs","name":"APOD Customer Support","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#bf1319","headerLinkHoverBGColor":"#bf1319","headerBadgeColor":"#bf1319"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2efc25a2-aac9-432a-acc1-4f94e4dc49e3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNTY2NTRlNy00YmQ3LTRhZmEtYTU4Mi0zNzNkNDkzZDkzZGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJlZmMyNWEyLWFhYzktNDMyYS1hY2MxLTRmOTRlNGRjNDllMyI6WyJyZWFkIl19LCJleHAiOjE3NjUwNzc4MDIsIm5iZiI6MTc2NTA3NzIwMn0.9ClgzCCLbU1K7k6p4fpgMgtW2JJU0Z4zdvJmU3TyPsg&client=a56654e7-4bd7-4afa-a582-373d493d93de&mode=fit","logoId":"2efc25a2-aac9-432a-acc1-4f94e4dc49e3","isLogoAvailable":true,"helpCenterTitle":"Do you have a question?","sharedPortalName":"Help Centre","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-GB":{"helpCenterTitle":"Do you have a question?","sharedPortalName":"Help Centre","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#404597","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/9bdda091-99b7-4105-99cb-b0526aad70d2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNTY2NTRlNy00YmQ3LTRhZmEtYTU4Mi0zNzNkNDkzZDkzZGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjliZGRhMDkxLTk5YjctNDEwNS05OWNiLWIwNTI2YWFkNzBkMiI6WyJyZWFkIl19LCJleHAiOjE3NjUwNzc4MDIsIm5iZiI6MTc2NTA3NzIwMn0.6qZYlzOSDG4hL_tUbAVcMC2g5LAkEdA2N4obCe1suUI&client=a56654e7-4bd7-4afa-a582-373d493d93de&height=300&mode=fit","bannerMediaApiFileId":"9bdda091-99b7-4105-99cb-b0526aad70d2","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#111318","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"6","key":"acs","projectId":10100,"serviceDeskId":6,"name":"APOD Customer Support","description":"<p>Welcome! You can raise a request for APOD Customer Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","reqTypes":[{"id":"235","name":"General Member Support","descriptionHtml":"","callToAction":"General Member Support","introHtml":"<p>Provide feedback or let us know your issue.</p>","icon":10519,"iconUrl":"https://get.support.apod.com.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10519","groups":[18],"key":""},{"id":"236","name":"Membership & Billing","descriptionHtml":"","callToAction":"Membership & Billing","introHtml":"<p>Raise a request here for membership related questions.</p>","icon":10533,"iconUrl":"https://get.support.apod.com.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10533","groups":[18],"key":""},{"id":"237","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10550,"iconUrl":"https://get.support.apod.com.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[18],"key":""},{"id":"268","name":"APOD Community Support","descriptionHtml":"","callToAction":"APOD Community Support","introHtml":"<p>Email directed to APOD Community or community@</p>","icon":10487,"iconUrl":"https://get.support.apod.com.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[],"key":""},{"id":"238","name":"Partner Support","descriptionHtml":"","callToAction":"Partner Support","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10550,"iconUrl":"https://get.support.apod.com.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"367","name":"Support Email Question","descriptionHtml":"","callToAction":"Support Email Question","introHtml":"<p>Get answers or support from our team</p>","icon":10541,"iconUrl":"https://get.support.apod.com.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""}],"reqGroups":[{"id":18,"name":"Raise a support request"}],"orderMapping":{"18":[235,236,237]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4a272c97-a767-3421-a072-a35a51fec893","appLinkName":"","appLinkUrl":"","spaceKey":"APODKB","spaceName":"APOD Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"ACS","serviceDeskId":6,"kbLinkDomainURLs":["https://get.support.apod.com.au","https://apod.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ACS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNTY2NTRlNy00YmQ3LTRhZmEtYTU4Mi0zNzNkNDkzZDkzZGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjUwNzg0MDIsIm5iZiI6MTc2NTA3NzIwMiwiYW5vbklkIjoiYW5vbi11c2VyIn0.wsz6IuxGftZ9UhP43UCnJtro5JhYsjNHO8ZXxrDIKwg","targetCollection":"upload-project-10100","endpointUrl":"https://api.media.atlassian.com","clientId":"a56654e7-4bd7-4afa-a582-373d493d93de","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"f1bf6e35-13ef-445d-9f7c-6c01e59fa182","name":"Offers","categoryUrl":"https://get.support.apod.com.au/servicedesk/customer/portal/6/topic/f1bf6e35-13ef-445d-9f7c-6c01e59fa182","lastUpdated":"1762490996850","createdAt":"1762490980364"}]}},"sharedPortal":{"name":"Help Centre","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://apod.atlassian.net/wiki","kbLinkDomainURLs":["https://get.support.apod.com.au","https://apod.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}